Welcome to Wools Store! We are committed to providing a smooth and secure payment process. Please review our payment policy below:

1. Payment Methods Accepted

  • Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, and American Express.
  • PayPal: Customers can choose to pay via their PayPal account for added security and convenience.
  • Bank Transfer: Direct bank transfers are accepted. Payment details will be provided during checkout.
  • Cash on Delivery (COD): Available only for specific locations. Additional fees may apply.

2. Payment Security

  • Our website uses SSL encryption to ensure that your payment information is secure.
  • All transactions are processed through trusted payment gateways that comply with international standards.

3. Payment Terms

  • All payments must be completed at the time of purchase.
  • Orders will only be processed and shipped once the payment is confirmed.
  • In the case of bank transfers, processing times may vary. Orders will be held until funds are received.

4. Currency

  • All prices are listed in USD unless otherwise specified.
  • International customers may be subject to currency conversion fees by their card issuer or payment provider.

5. Refunds and Returns

  • Refunds are processed according to our Return Policy. Please refer to the policy for details on eligibility and process.
  • Approved refunds will be issued via the original payment method within 5-7 business days.

6. Billing and Shipping Addresses

  • The billing address provided must match the one on file with your payment method.
  • If billing and shipping addresses differ, additional verification may be required to prevent fraud.

7. Failed Transactions and Payment Issues

  • If your payment is declined, please check with your bank or payment provider for further assistance.
  • For any payment issues or questions, please contact our customer service team at +1-208-197-0902.

8. Contact Us

  • For questions or further assistance regarding our Payment Policy, please reach out to us at [email protected] or +1-208-197-0902.

Thank you for shopping with Wools Store! We appreciate your trust and are committed to providing a secure and convenient shopping experience.